sales@enashipai.com
+254719051000Privacy Policy
At Enashipai Resort & Spa, we are committed to protecting your privacy and handling personal information responsibly and securely.
This Privacy Policy explains how we collect, use, and protect information when you use our website, make a reservation, contact us, or interact with our services.
Information We Collect
We may collect personal information such as:
- Name and contact details
- Reservation and payment information
- Preferences, requests, and feedback
- Website usage and device information collected through cookies and analytics tools
We may also receive information from booking platforms, travel partners, and payment providers.
How We Use Information
We use information to:
- Process reservations and provide services
- Communicate with guests and respond to inquiries
- Improve our website and guest experience
- Maintain security and comply with legal obligations
- Share relevant updates or offers where appropriate
Sharing Information
We may share information with trusted service providers and partners who support our operations, including booking, payment, technology, and professional service providers.
We do not sell personal information.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website usage, and enhance user experience.
You may manage cookie preferences through your browser settings
Data Security
We take reasonable technical and organisational measures to safeguard personal information against unauthorised access, misuse, or loss.
Your Rights
In accordance with applicable law, including the Data Protection Act 2019 (Kenya), you may request access to, correction of, or deletion of your personal information, or object to certain processing activities.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. Any revised version will be posted on this page.
Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Enashipai Resort & Spa
info@enashipai.com
