Open Positions

We know you want to make a difference and so do we. Enashipai offers a world of opportunity with our culture of opportunity, choice and ownership, promoting the growth of our employees professionally, personally and financially. At the heart of everything we do is our unrelenting drive to deliver world class products and we want you to be a part of it.


Spa & Gym Supervisor Expired

Application deadline: 04 Oct 2019

Are you ready to join a 5-star award winning resort? We are looking for you!

If you are an independent and hardworking professional who has experience supervising a Spa in a 4 to 5 star hotel environment we have a rewarding opportunity for you. Reporting to the Spa and Gym manager, you will be responsible for the award winning Siyara Spa operations while maintaining key oversight over the gym and guest requirements in your area.

Job Responsibilities:

Your main responsibilities and essential job functions will include, but are not limited, to the following:

  • Ensure client enquiries are answered, reservations recorded correctly and payment procedures are completed
  • Offer professional, friendly and engaging service to clients
  • Accommodate the Spa guest preferences and special requests through the assignment of operational tasks to spa and fitness staff
  • Support spa reservations and operational areas to ensure maximum yield and labor efficiency
  • Implement operational standard operating procedures for both the spa and fitness facilities to encourage standard practices and operational efficiencies
  • Maintain supervisor and line-employee development programs that encourage continuing education, internal promotions and professional development
  • Practice a “clean as you go” approach to work areas
  • Handle emergency situations with urgency and discretion
  • Assign job tasks to spa personnel as suited to their position and ability
  • Check that all areas of the spa are set as per the standard operating manual
  • Ensure professional par levels are maintained and products are available in treatment rooms, etc. as needed by staff
  • Assist in the operation of all spa departments and to have knowledge of all Spa treatments
  • Coordinate & schedule treatment bookings
  • Ensure the treatment rooms are prepared for treatments according to specified guidelines
  • Assist guests with product information and retail sales
  • Assist the Therapists with treatment booking and managing the calendars
  • Maintain stock levels and ensure all products are displayed as per standards
  • Update and manage client profiles
  • Prepare daily reports

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F&B Cost Controller Expired

Application deadline: 08 Mar 2019

Are you ready to join a 5-star award winning resort? We are looking for you!

If you are an independent and hardworking professional who loves numbers and systems, this position will offer you a rewarding opportunity for growth. As a Food and Beverage cost controller, you are primarily responsible for ensuring food and beverage costs are up to date while keeping a record of all Food and Beverage expenditure to ensure strict budget control. You will additionally be responsible for producing reports on a daily, weekly and monthly basis while actively participating in menu engineering in terms of pricing.

Job Responsibilities:

  • Ensure up-to-date costing all food & beverage items and keep up-to-date records of all Food & Beverage monthly expenses to ensure strict budgeting control
  • On a daily basis receive from stores, the goods received note and analyze as specified in food & beverage procedures.
  • Carry our spot checks on bin cards
  • Prepare daily food & beverage costs
  • Make periodical checks on the value of the restaurant food as compared to posted food totals by the cashiers
  • Maintain an up-to-date list of all cost/ prices, ensure that all the cost/price measures and advice on variations
  • Ensure daily stock-takes in bars and give the required information to the F& B Manager
  • Inform F&B Manager of all over-budget costs and discrepancies in procedures
  • Participate in monthly departmental stock take activities
  • Prepare monthly expenditure and monthly stocks balance reports
  • Perform any other relevant duties and special assignments/ projects as they are delegated

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Spa & Gym Manager Expired

Application deadline: 08 Mar 2019

Are you ready to join a 5-star award winning resort? We are looking for you!

If you are an independent and hardworking professional who has senior experience managing a Spa in a 4 to 5 star hotel environment we have a rewarding opportunity for you. You will be responsible for the award winning Siyara Spa operations while maintaining key oversight over the gym and guest requirements in your area. Additionally, you will be responsible for revenue targets in your unit of business.

 

 Job Responsibilities:

  • Manage and lead the day-to-day Spa & Gym operations and ensure all standards are followed
  • Manage employee-related responsibilities including the hiring, training and supervision of staff, creating weekly work schedules, work shifts and train new employees
  • Oversee administrative duties such as record keeping and maintaining stock inventories
  • Ensure that treatment protocol is respected and that treatments are handled correctly
  • Uphold spa policies and procedures, appointments, therapist guidelines, and client interaction
  • Ensure high quality standards of cleanliness and sanitation are maintained in all spa facilities
  • Develop customer relationships and measure customer satisfaction
  • Generate monthly productivity reports and review expenditures to ensure they are in line within the departmental budget
  • Ensure team members are well trained and developed in all areas of spa and wellness operations, as well as product knowledge

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Executive Housekeeper Expired

Application deadline: 08 Mar 2019

Are you ready to join a 5-star award winning resort? We are looking for you!

If you are an independent and hardworking professional who has senior experience managing a housekeeping department we have a rewarding opportunity for you. You will be responsible for managing our brand standards within your department while ensuring the highest levels of hygiene and cleanliness are maintained throughout the hotel. You will also be responsible for ensuring guests’ needs are anticipated and expectations met.

Job Responsibilities:

  • Implementing the department’s operating standards and procedures for smooth running of the department
  • Ensuring the maintenance of quality standards, safety and comfort. This covers the general cleanliness of the rooms and corridors, linen, furniture and all other amenities in the hotel rooms
  • Ensuring allequipment, furnishings and fittings are maintained and in good working condition at all times
  • Address any issues raised in the customer feedback reports and make suitable recommendations where applicable in regards to housekeeping
  • Maintain housekeeping supplies and inventory
  • Monitor and manage costs as per budget guidelines
  • Ensure appropriate handling and disposal of waste matter
  • Plan and organize staff duties and rotations to ensure hotel standards are upheld at all times
  • Monitor the leave and off schedules and ensure hotel policies are adhered to at all times
  • Identify departmental training needs and ensure appropriate training is concducted
  • Ensure housekeeping items purchased are of good quality at all times
  • Any other duties that may be assigned to him/her from time to time

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Head Of Sales Expired

Application deadline: 08 Mar 2019

Are you ready to join a 5-star award winning resort? We are looking for you!

If you are an independent and hardworking professional who has senior experience in hospitality sales we have a challenging and rewarding opportunity for you. You will be responsible for formulating and implementing strategic and tactical sales plans while overseeing all necessary activities to fulfill strategic objectives which include revenue and cost targets. As a key brand ambassador, you will be expected to showcase our brand values and ensure guest feedback is constantly reviewed and considered for decision making.

 Job Responsibilities:

 1. New business development and direct sales and marketing:

  • Suggest viable target clients and industries, sourcing relevant data as necessary
  • Approach potential clients through various channels, including cold calling and direct mail campaigns
  • Participate in events that will promote the awareness of the resort
  • Arrange and lead new business meetings and deliver sales presentations in a polished and professional manner
  • Be familiar with the range of products and services offered by Enashipai Resort And Spa and understand how to identify client requirements that can be met by these products and services
  • Work with the management team in the development of ideas for new products and services and new markets for existing products and services
  • Meet and exceed agreed sales targets

2. Proposals and order taking:

  • Adopt a consultative approach in working with clients to establish requirements and propose solutions
  • Work with operations teams to cost and develop proposals for large, complex events and conferences
  • Oversee prompt production of day-to-day quotes for clients
  • Ensure quick flow of information from the sales channel to the resort management, so as to ensure positive customer experiences

3. Client retention:

  • Maintain awareness of the company among existing prospects through periodic follow-up calls
  • Oversee production and distribution of the quarterly newsletter
  • Proactively seek customer feedback and recommend ways to reduce negative feedback
  • Respond to customer complaints where appropriate
  • Identify, develop and maintain appropriate sales partnerships and alliances
  • Manage all communication and correspondence with sales partners
  • Prepare reports showing effectiveness of each identified partner
  • Terminate non-productive partnerships

4. Advertising and PR:

  • Work with the Marketing Team to provide timely briefs to consultants
  • Analyse advertising opportunities and propose campaigns where strong ROI is expected
  • Identify needs for production of new marketing collateral and updates to existing materials
  • Identify PR opportunities, develop relationships with journalists and submittion of press releases

5. Database maintenance:

  • Oversee day-to-day maintenance of the client database, ensuring that new leads are added in a timely manner and integrity of data is maintained through regular cleaning
  • Ensure that colleagues at all levels are following prospect tracking systems

6. Website and OTA Channels

  • Monitor and track online sales
  • Oversee day-to-day updates and maintenance

7. Reporting

  • Review existing data collection systems, suggest and implement improvements
  • Collate data on clients, enquiries, conversions and website activity
  • Present monthly reports to the Operations Director, analyse past performance and propose future activities and directions

8. Engage new customers and oversee maintenance of positive relationships

9. Address department-related problems and troubleshoot where necessary

10. Any other duties that may be assigned to him/her from time to time

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Executive Sous Chef Expired

Application deadline: 08 Mar 2019

Are you ready to join a 5-star award winning resort? We are looking for you!

If you are an independent and hardworking professional who has senior experience managing a hotel kitchen we have a rewarding opportunity for you. You will be responsible for the food production and all kitchen operations while maintaining the required safety, hygiene and quality standards as per the hotel’s guidelines. Creativity and natural culinary skills will be a key requirement for this position.

Job Descrtiption:

  • Oversee kitchen operations, ensuring everything is done in accordance with the organization’s standards
  • Ensure cleanliness and sanitation of the kitchen is always met and food storage areas and equipment are well maintained
  • Maintain high standards of food quality at all times
  • Assist the Executive Chef in planning and directing food preparation, dispensing and ensuring pre-service procedures are followed
  • Plan and cost menus in consultation with the Executive Chef
  • Conduct daily pre-shift meetings and ensure active participation from all team members
  • Trains and develop kitchen staff, establish working schedules and assess staff performance
  • Order supplies to stock inventory appropriately with a view of managing costs

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